Superhuman Sidekik

Privacy Policy

Effective Date: November 27, 2024

Superhuman Sidekik ("we," "our," or "us") operates getsidekik.io, a suite of generative AI tools for writing, video, and social media content. Protecting your privacy is important to us. This policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

  • Account Information: Email address and password when you create an account.
  • Behavioral Data: User behavior and usage patterns tracked through analytics tools (e.g., PostHog).
  • Payment Information: Handled directly by Stripe; we do not store this data.
  • User-Generated Content: Any output created using our tools.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain the functionality of our platform.
  • To track bugs and gain insights to improve our products.
  • For analytics purposes, including usage trends and performance insights.

We do not use your data for personalization or targeted advertising.

3. Data Sharing

We share your data with trusted third-party providers as necessary to operate and improve our services:

  • Analytics Providers: PostHog, to track user behavior.
  • Infrastructure Services: Vercel, AWS, and Supabase, to host and manage our platform.
  • Payment Processing: Stripe, for secure payment transactions.

We do not sell or share your personal information with advertisers or other third parties.

4. Data Retention and Deletion

We retain your data for no longer than necessary:

  • Account and behavioral data are purged automatically within 24 hours of collection.

5. Data Security

We take security seriously and implement the following measures:

  • Encryption of stored passwords and secure API interactions.
  • Reliable hosting and infrastructure services (AWS, Vercel, Supabase).

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Audience and Compliance

  • Our services are intended for a global audience excluding the European Union (EU).
  • We do not cater to users under the age of 13.

7. Your Rights

As a user, you have the right to:

  • Request the deletion of your account.
  • Stop using our services at any time.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: support@getsidekik.io